Stay in the loop about all things fishing and be the first to know about our new arrivals, deals and giveaways!
Best Price Guarantee
Open 7 Days
Free Shipping on orders over $89
Hassle Free Returns
Free Shipping on orders over $89
The new Stella features the following major technology upgrades for 2022. Infinity Cross achieves overwhelming gear durability through a revised drive and pinion gear design with improved surface area contact and meshing. Infinity Loop creates a precise winding pattern which drastically reduces friction as line leaves the spool, resulting in exceptional casting performance. Infinity Drive greatly decreases frictional resistance, increasing power transmission and torque when winding under heavy loads. An Anti-Twist Fin has been installed near the line roller to maintain line tension and prevent line wrapping around the spool in an uneven manner. While Dura Cross, a revolutionary new drag washer design, provides a substantial increase in durability while providing smooth consistent drag performance. In addition to this, the Stella still continues to feature the super durable cold forged Hagane Gear, Micromodule II gearing, Silent Drive and X-Ship for smooth transmission and light winding. To ensure on water performance X Protect water resistant technology still features and the Long Stroke Spool design provides maximum casting performance.
| MODEL | BEARINGS | GEAR RATIO | WEIGHT | MAX DRAG |
| 1000 | 5.1:1 | 12+1 | 165G | 3KG |
| 2500HG | 5.8:1 | 12+1 | 210G | 9KG |
| C3000XG | 6.4:1 | 12+1 | 210G | 9KG |
| 4000XG | 6.2:1 | 12+1 | 260G | 11KG |
| C5000XG | 6.2:1 | 12+1 | 260G | 11KG |
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If the item is out of the original packaging, and you have a receipt, a store credit may be issued.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@tackleworldmackay.com.au.
Sale items
Refunds will only be processed at the price the item was sold at.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@tackleworldmackay.com.au and send your item to: Tackle World Mackay, 318 Shakespeare Street, Mackay VIC 4740, Australia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Tackle World Mackay, 318 Shakespeare Street, Mackay VIC 4740, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Best price guarantee
Open 7 days
Free Shipping on orders over $89
Hassle free returns
